Fair Play Guarantee

At MeldMystic, fairness is our cornerstone. We are committed to ensuring that every hand dealt, every shuffle performed, and every tournament contested is governed by strict integrity standards. Our Fair Play Policy outlines the measures we take to provide a level playing field for all participants.

1. Certified Randomness

All card shuffles are powered by a Random Number Generator (RNG) certified by independent testing agencies. This RNG undergoes quarterly audits to verify true randomness, preventing any predictability or bias in card distribution.

2. Anti-Fraud & Anti-Collusion

We employ real-time monitoring and machine-learning algorithms to detect anomalies, such as unusual win rates or synchronized play patterns. Any account flagged for potential collusion, multi-accounting, or automated play is immediately reviewed and, where necessary, suspended pending investigation.

3. Transparent Game Logs

Players can request a complete log of their recent games, including shuffle seeds and move histories. These logs help you verify the integrity of each round and provide evidence in the unlikely event of a dispute.

4. Code of Conduct

All players agree to our Code of Conduct upon registration. Any behavior that undermines fair play—such as harassment, table-stacking, or exploiting software bugs—may result in immediate suspension and forfeiture of winnings.

5. Dispute Resolution

Should you encounter any issue or suspect unfair behavior, our Support Team is available 24/7 to review your case. We commit to resolving disputes within 48 hours and providing clear explanations of our findings.